Articles (11)

Accessing Both Student and Employee Email in Same Browser

Learn why you are unable to have both your Student email and Employee email open in the same browser.

Caution Alert Added to Messages Originating Outside of JMU

Learn why a warning has been added to emails sent from non-JMU email addresses.

Change Default Account to Send Emails from Shared Mailbox (PC)

Learn how to designate an email account to send a message from if you own multiple email accounts.

Emeriti Must Continue to Update their JMU eID Password

Find instructions for Emeriti regarding keeping your password up to date for you eID.

How Do I Use Sensitivity Labels In Email

Learn how to add a sensitivity label to an email in the desktop or web application.

How to Add a Shared Mailbox

Once granted access to a shared mailbox, you can follow these steps to add it to your Outlook.

How to Add a Shared Mailbox to iOS

After being granted access to a shared mailbox, you can follow these steps to add it to your Outlook on iOS.

How to Change Access to Shared Mailbox

Use this article to find out how to change access to a shared mailbox.

What Should I do About My JMU Email When I Leave

Use this article to learn what to do with your email before your departure from JMU.