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- Knowledge Base
- Hardware
- Personally Owned Devices
Discover your hardware repair options for a personally-owned device.
- Knowledge Base
- Hardware
- Personally Owned Devices
Learn how to initially set up a Windows device with your personal email.
- Knowledge Base
- Network Connectivity
This article aims to provide troubleshooting tips in the case a JMU Owned computer is connected to Wifi, but not able to receive internet access/service.
- Knowledge Base
- Network Connectivity
- Wi-Fi Connectivity
This article provides information on what the Eduroam network is.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365
- Teams
This article will go over how to download the Microsoft Teams application.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365
- Teams
This article will go over what to do if you need to clear the local cache for Microsoft Teams to resolve deeper-rooted issues that simply closing and reopening the app does not fix.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365
- Outlook
Learn how to solve Outlook freezing, not opening, or perpetually asking for a password by creating a new profile.