How to Request Access to Serv-U

Overview

Instructions on how to request access to Serv-U.

Environment

Serv-U, Access

Troubleshooting/Resolution

Serv-U is an application that enables secure document transfers between JMU and outside entities. Certain users within departments have access to their specific area's Serv-U account, and are granted access through an IT Service Request. To request access:

  1. Click the Request/remove access to existing site button to the right of this screen.
  2. Provide the following:
    1. Site Name or URL:
    2. Add access for users:
    3. Remove access for users
Additional Information or Notes

For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.