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Instructions on how to request access to Serv-U.

As a follow-up to the recent requirement for individuals to submit requests for continued remote access, individuals who did not complete their requests by the October 7th 2025 deadline - or stated they no longer required their access - will have their access removed on Monday, October 14th 2025.

This article is to provide instructions on how to install the GlobalProtect VPN client on both JMU Owned and non-JMU Owned devices.

This article was created to provide answers to some of the most common Remote Access questions.

This article is designed to provide a troubleshooting process to correct a common cause of Direct Access failing to connect while remote from campus. Direct Access allows for an "on campus" experience and provides access on device to certain secured internal systems.

This article will walk you through disabling GlobalProtect during startup.

A work supervisor needs to put in a request for this access. They need to put in that request after the employee in question has completed the necessary training for said system. If the employee has already completed the training and the access request has been submitted yet they are unable to access the system, finding those completion/submission dates will be important to figuring out where the problem is.

If you have a connection issue, email Facilities Management at fmit@jmu.edu

Learn how to check the status of your PeopleSoft Access Request.

Instructions on how to gain access to the eVA system.

Learn how to request access to CRM.

This article will go over how to change (request or remove) access to the JMU N: Drive.

This article will go over the process of mapping/connecting to the JMU N: Drive while off-campus.

How to use Microsoft Access on MacOS.

Learn how to designate someone as a delegate on your behalf in Outlook.

This article will explain where to go to request the creation of a new Listserv.