How to Complete LISTSERV Training and Request Access

Overview

This article will go over where to access the Listserv training and where to submit an access request for Listserv access once training has been completed

Environment

Listserv, Listserv Training, Listserv access request

Troubleshooting/Resolution

If you are attempting to manage and operate a LISTSERV for JMU-related purposes, you will need to first complete training allow access. Once all training segments have been completed, there will be a prompt for users to take a survey. In order for IT to confirm that the training has been completed, the survey must be completed and submitted. Once training has been completed, you'll need to submit a request to each specific individual LISTSERV you require access to. 

Steps to request permission to a LISTSERV

  1. Click the Button on the right of this screen
  2.  
  3. Fill out the form that appears and Submit

Please allow 24-48 hours before you'll gain access to each LISTSERV.

For additional information regarding Listservs, see the Listserv Software service page https://www.jmu.edu/computing/communication-and-collaboration/listservs.shtml 

You can find more information on the training, as well as information on how to submit the request to complete training here.

Note: If that page doesn't stop loading, click the loading wheel. It occasionally gets stuck loading and a click usually finishes the loading process.

Additional Information or Notes

For additional questions you can contact the IT Help Desk at 540-568-3555 or at helpdesk@jmu.edu

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