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Finding Lost Email in Archives Folder

Learn how to locate a lost email message by accessing the archives folder in Outlook.

How do I Create an Email Signature

This article will walk you through setting up an email signature in Outlook.

How Long are my Deleted and Junk Emails Retained?

This article will explain how long deleted and junk mail will stay recoverable before permanent deletion.

How to Recover Deleted Email Items

Learn how to recover your deleted emails in Outlook.

How to Remove and Re-Add Email Account on All Supported Clients

This article outlines the steps to add or remove an email account.

How to View a Recalled Message

Learn how to see a messaged recalled by the sender.

I Received a Suspicious or Spam Email

Learn what to do if you've received a suspicious email to your JMU email.

Microsoft Authenticator Prompt When Accessing JMU Email

This article explains why you might be getting authentication prompts when trying to access Office 365 applications.

My Focused Inbox is on, but it does not sort the "Other" box

Learn how to turn of the focused inbox in Outlook.

Receiving a Mailbox is Full Message

Learn how to check how much storage you have used in your Email.

Why was an Email Delivery Delayed

This article lists some reasons as to why your email was delayed.