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- Knowledge Base
- Accounts, JMU eID, and Passwords
- Accounts and Access
This article presents possible explanations for your disabled account and how you can reactivate it.
- Knowledge Base
- Okta
- Okta Enrollment and Activation
This article will go over how to proceed through first time activation for applicants, students, faculty, and staff.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365
- OneDrive
This article will explain the process of sharing/collaborating on files between internal JMU staff and students and individuals outside of the university.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- MyMadison
Learn how to submit a request to update your personal email in MyMadison.
- Knowledge Base
- Enterprise Applications
- CRM (Salesforce)
How to contact your advisor when they are not in MyMadison Connect.
- Knowledge Base
- Students
Find how to access ResNet in the residence halls.
- Knowledge Base
- Students
- Student Software
Learn how to start using Microsoft Project if you are a business major.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- MyMadison
- Student MyMadison
Students can find their enrollment times in MyMadison.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- MyMadison
- Student MyMadison
You are able to designate a chosen name in MyMadison.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- MyMadison
- Student MyMadison
Learn how to schedule appointments with your academic advisor through Madison Connect.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- MyMadison
- Student MyMadison
Learn where to find your student number in MyMadison.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- MyMadison
- Student MyMadison
Find the steps to check your grades in MyMadison.
- Knowledge Base
- Students
- Onebook
Understand manual checks in the OneBook.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
- @dukes (Student email)
Please be aware of a recent scam targeting student refund accounts.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
- @dukes (Student email)
Congratulations, you have been accepted and have paid your deposit. Here is how you set up your Dukes (student) email.