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This article will go over what a Yubikey is and the situations in which you may want one.
This article will explain the installation process for the Okta Verify mobile app.
This article provides the steps to activate your JMU eID for the first time.
This article explains that mylogin.jmu.edu is an integrate hubsite for JMU systems and applications.
This article outlines the steps to add or remove an email account.
This article will go over why, in some situations, the Okta authentication process doesn't work when signing into Outlook on mobile devices.
This article will clear up some confusion around the Okta "remember me" button and some of the differences between Okta and the old Duo system.
This article provides some details on how to maximize your experience using Okta for JMU applications.
Learn what to do to set up Okta Verify when you get a new phone.
This article will go over the process to accept Okta Verify push notifications on a wearable devices and the caveats therein.
Learn what to do when you have lost or broken your phone and need access to Okta in order to sign into JMU applications.
This article provides details on how to resolve issues with your Okta Verify app in iOS
Learn why Okta sometimes presents a number when going through the verification process.
This article will go over what mobile devices are currently supported by the Okta Verify mobile app.
This article will go over what to do in the event that your device's security key or biometrics authentication method will not work for the service you are attempting to sign in to.