Search24 Results
- Knowledge Base
- Okta
- Yubikeys
This article will go over what a Yubikey is and the situations in which you may want one.
- Knowledge Base
- Okta
- Okta Verify (MFA)
This article will explain the installation process for the Okta Verify mobile app.
- Knowledge Base
- Okta
- Okta Enrollment and Activation
This article provides the steps to activate your JMU eID for the first time.
- Knowledge Base
- Accounts, JMU eID, and Passwords
This article explains that mylogin.jmu.edu is an integrate hubsite for JMU systems and applications.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
This article outlines the steps to add or remove an email account.
- Knowledge Base
- Okta
This article will go over why, in some situations, the Okta authentication process doesn't work when signing into Outlook on mobile devices.
- Knowledge Base
- Okta
This article will clear up some confusion around the Okta "remember me" button and some of the differences between Okta and the old Duo system.
- Knowledge Base
- Okta
This article provides some details on how to maximize your experience using Okta for JMU applications.
- Knowledge Base
- Okta
Learn what to do to set up Okta Verify when you get a new phone.
- Knowledge Base
- Okta
This article will go over the process to accept Okta Verify push notifications on a wearable devices and the caveats therein.
- Knowledge Base
- Okta
Learn what to do when you have lost or broken your phone and need access to Okta in order to sign into JMU applications.
- Knowledge Base
- Okta
- Okta Verify (MFA)
This article provides details on how to resolve issues with your Okta Verify app in iOS
- Knowledge Base
- Okta
- Okta Verify (MFA)
Learn why Okta sometimes presents a number when going through the verification process.
- Knowledge Base
- Okta
- Okta Verify (MFA)
This article will go over what mobile devices are currently supported by the Okta Verify mobile app.
- Knowledge Base
- Okta
- Okta Verify (MFA)
This article will go over what to do in the event that your device's security key or biometrics authentication method will not work for the service you are attempting to sign in to.