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Instructions on how to Sign In to Serv-U from a Web Browser.

This article will go over why the Okta Verify system does not support SMS (Text message) authentication.

This article will go over why, in some situations, the Okta authentication process doesn't work when signing into Outlook on mobile devices.

This article will clear up some confusion around the Okta "remember me" button and some of the differences between Okta and the old Duo system.

This article will go over the process to accept Okta Verify push notifications on a wearable devices and the caveats therein.

This article will go over what a Yubikey is and the situations in which you may want one.

This article will go over what to do in the event of a lost/stolen Yubikey.

This article will go over the methods for both employees and students to acquire a Yubikey and the differences therein.

This article goes over the cause of errors when attempting to use a Yubikey to authenticate into Microsoft applications on Mac devices.

This article will go over what to do in the event you receive an error message when clicking the Okta activation link provided to you.

This article will go over how to proceed through first time activation for applicants, students, faculty, and staff.

This article explains the Yubikey setup process for users who do not have, or do not wish to use, a smart device for Okta authentication.

This article will go over the first time setup for the Okta Verify mobile app.

Instructions for logging in to eVA, provided by JMU Procurement.

Use this article to find out how to change access to a shared mailbox.