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This article will go over what to do in the event you receive the specific 2216 error when attempting to log into Zoom.

This article will explain why you may be experiencing Zoom meetings closing prematurely after 40 minutes.

Learn why you are having issues logging into the JMU IT Service Portal.

This article will go over what to do in the event of a lost/stolen Yubikey.

This article is for if you need to update your emergency notification settings.

This article will go over why the Okta Verify system does not support SMS (Text message) authentication.

This article goes over the cause of errors when attempting to use a Yubikey to authenticate into Microsoft applications on Mac devices.

This article will go over what to do in the event you receive an error message when clicking the Okta activation link provided to you.

General overview for graduates about eID activation, and the processing time of activation.

This article will go over what to do in the event you are unable to sign into the JMU BeInvolved app.

Due to recent Microsoft Windows 11 updates, you may be prompted to set a 4-digit PIN on your Yubikey. Information on why and what that means can be found inside.

This article provides some details on how to maximize your experience using Okta for JMU applications.

Learn what to do to set up Okta Verify when you get a new phone.

This article provides the steps to activate your JMU eID for the first time.

Learn what to do when you have lost or broken your phone and need access to Okta in order to sign into JMU applications.