How to Add a Shared Mailbox to iOS

Outlook on iOS

  • Click on the Outlook icon.
  • When the app opens, if you already have another email added, click the Home (email or user pre-selected picture) icon in the top left
  • Select the envelope with plus button icon from the left of the window
  • In the menu that appears, select Add Shared Mailbox
  • In the window that appears, enter the email address for the shared mailbox
  • Your shared mailbox will appear on the left sidebar, just below your other accounts.

Note: If you did not have any mailboxes added to Outlook before adding your shared mailbox, you may see a window to complete an O365 login, requiring you to input your email address, your eID password, and complete the Okta prompt.