Submit all questions regarding enterprise applications here.
Report all issues regarding enterprise applications here.
Constituent Relationship Management System for the division of Philanthropy and Engagement.
Constituent Management System for Student Success, which includes Admissions, Advising, and Orientation.
This service covers requesting, modifying, or removing access to Academic and Educational systems such as Terra Dotta, Modern Campus, and others.
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
This service covers requesting, modifying, or removing access to Finance and Accounting systems such as ERS, Intuit QuickBooks Online, Student Connections and others.
This service covers requesting, modifying, or removing access to systems specific to Human Resources, including PageUp and Equifax.
MyMadison is the self-service one-stop shop for students, applicants, employees, instructors, advisors and graduates. Numerous features are available including pay advices, leave, student center, applicant center and class rolls. eID account management is also available here.
Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.
Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, and time and attendance. Might also include payroll and benefits administration systems.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
Serv-U is a service for the secure transfer of sensitive files to and from correspondents outside of the university.
This service covers requesting, modifying, or removing access to systems specific to JMU Admissions, including CollegeNet, and Common App.
University and Building Event Systems, also referred to as campus facilities management, addresses the diverse needs of an educational institution’s stakeholders, including students, employees, visitors, and the surrounding community.
This service covers requesting, modifying, or removing access to University Athletic systems and services.
This service covers requesting, modifying, or removing access to UBO systems and services.
Systems and technologies in support of clinical processes, including health record management, pharmaceutical data, medical appointment scheduling, and residency placements.