Affinaquest CRM (Salesforce)

Overview

Constituent Relationship Management System for the division of Philanthropy and Engagement (recently renamed from University Advancement).

Who can use this Service?

Access to supported systems is provided upon request for those with a need to access this information.

How can I get this Service?

Submit a Request for the specific access you require. Training on use of the system may also be required.

Where can I get Help/Support?

Information Technology Help Desk at (540) 568-3555, or helpdesk@jmu.edu

 

 
Request Cognos Access Request Affinaquest Access Request Application Security Request Change to Application

Service Offerings (4)

Request Access to Cognos
Submit a request to Advancement Cognos specific to your University need and position.
Request Affinaquest CRM Access
Submit a request to Affinaquest CRM specific to your University need and position.
Request Application Security for Advancement
Requests for changes to a permission list or role(s) to Advancement. Requested changes typically are for multiple users and not specific to the access of an individual user.
Request Change to Application for Advancement
Request a modification to how the application works or an update to one of the central applications. This can be creation of new functionality or modifications to existing functionality.