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Submit all questions regarding enterprise applications here.

Report all issues regarding enterprise applications here.

Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.

Constituent Relationship Management System for the division of Philanthropy and Engagement.

Support for assessing learning outcomes and learning analytics.

Submit requests specific to the Departments of Biology, Geology and Environmental Sciences, Mathematics and Statistics, and Library Technology Support.

Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.

Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.

IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions.

Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.

Learn more about submitting requests for technology when hiring at JMU.

Network File Storage is space allocated on JMU network servers for personal or departmental data files, such as documents, spreadsheets and more. Network file storage provides the ability to share data with other users and the ability to access your own data from multiple locations (on and off campus).

Provides the JMU community secure accounts for identity and access to University resources.

Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.