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Report all issues regarding enterprise applications here.

Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.

Alumni portals and offerings that support university and college advancement and development

Support for assessing learning outcomes and learning analytics.

Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.

The Constituent Relationship Management (CRM) system manages relationships and interactions with constituents and potential constituents

Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.

Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.

IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions.

Specific requests directed to CISE-IT, CSM, Physics, CHBS, Biology, Geology and Environmental Sciences, and the College of Education.

Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.

Learn more about submitting requests for technology when hiring at JMU.

Services that support the administrative and business functions of an institution. Includes business capability and process automation, financial and procurement systems, human resource systems, library systems, and student information systems.

Network File Storage is space allocated on JMU network servers for personal or departmental data files, such as documents, spreadsheets and more. Network file storage provides the ability to share data with other users and the ability to access your own data from multiple locations (on and off campus).