Overview
The Identity and Access Management (IAM) service at James Madison University provides secure and reliable access to university resources by managing user identities and permissions. IAM ensures that students, faculty, staff, and authorized guests can securely access the systems and services they need while maintaining compliance with JMU's security policies and data protection standards.
Who can use this Service?
JMU faculty, staff, students, and JMU affiliates
How can I get this Service?
The use of IAM services is deeply connected to the use of a JMU eID, once it has been created and properly activated.
Where can I get Help/Support?
Any questions or issues can be resolved by contacting the IT Help Desk at 540-568-3555 or at Helpdesk@jmu.edu
Quick-start FAQ's
Features:
- Account Provisioning: Automatic and manual creation of accounts based on eligibility criteria.
- Authentication Services: Single Sign-On (SSO), password management, and multi-factor authentication.
- Access Control: Role-based access to university systems and data.
- Identity Proofing: Verification of user identity for access to high-security services.
- Directory Services: Lookup and management of user and entity information.
Benefits:
- Ensures secure access to JMU resources.
- Simplifies login processes with Single Sign-On (SSO).
- Reduces security risks by enforcing role-based access.
- Provides self-service options for password resets and account management.
- Supports compliance with institutional and regulatory policies.