Overview
This service covers requesting, modifying, or removing access to University Clinical Systems and its partners.
Who can use this Service?
Employees who need access to specific Health and Clinical systems.
How can I get this Service?
Submit a ticket for the applicable system you need to access. You, your supervisor, and the Health System data manager will have to approve the access request.
Where can I get Help/Support?
For assistance submitting tickets, call 540-568-3555 or email helpdesk@jmu.edu
Quick-start FAQ's
- Counseling Center System Support - Request support for a system managed by the Counseling Center.
- General Health Center (UHC) Support - Request assistance with JMU University Health Center.
- MHS Online Assessment Center + - Requesting, modifying or removing access to the MHS Online Assessment Center + system.
- PARiConnect Access Request - Requesting, modifying or removing access to the PARiConnect system.
- Protocall Access Request - Requesting, modifying or removing access to the PARiConnect system.
- Request Access to Aethena (Augusta) - Requesting, modifying or removing access to the Aethena system.
- Request Access to Epic (Sentara) - Requesting, modifying or removing access to the Epic system.
- Request Access to Kitman Labs - Request Access to Kitman, specific to JMU Sports Medicine employees and staff.
- Request Access to LabCorp - Requesting, modifying or removing access to the LabCorp system.
- Request Access to Medicat - Requesting, modifying or removing access to the Medicat system.
- Request Access to ProPharm - Requesting, modifying or removing access to the ProPharm system.
- TimelyCare Access Request - Requesting, modifying or removing access to the TimelyCare system.
- Titanium Access Request - Requesting, modifying or removing access to Titanium.