Search14 Results

Most JMU-owned Windows desktop computers do not have a wireless card.  This article aims to provide steps on how to check if your device does or does not include a wireless card.

As a follow-up to the recent requirement for individuals to submit requests for continued remote access, individuals who did not complete their requests by the October 7th 2025 deadline - or stated they no longer required their access - will have their access removed on Monday, October 14th 2025.

This article is to outline major systems Direct Access will provide remote access to. If you are using a JMU-Owned Windows computer setup by Information Technology Desktop Services or from a department that uses an IT Desktop Service image, you can use the following systems when connected to the internet remotely.

This article was created to provide some context on why IBM Cognos may be inaccessible while remote.

This article is to provide instructions on how to install the GlobalProtect VPN client on both JMU Owned and non-JMU Owned devices.

This article was created to provide answers to some of the most common Remote Access questions.

This article is designed to provide a troubleshooting process to correct a common cause of Direct Access failing to connect while remote from campus. Direct Access allows for an "on campus" experience and provides access on device to certain secured internal systems.

This article will go over the process of mapping/connecting to the JMU N: Drive while off-campus.

This article provides instructions on changing your password on a JMU-Owned Windows machine while located off-campus.

This article is for if you would like to install software on your system that requires admin capabilities.

Learn what applications require remote access and how to submit a request for remote access.

Learn how to access the N: Drive from off campus on a JMU owned device that has not been set up by Desktop Services.