Report all issues regarding enterprise applications here.
Alumni portals and offerings that support university and college advancement and development
The Constituent Relationship Management (CRM) system manages relationships and interactions with constituents and potential constituents
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.
Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, and time and attendance. Might also include payroll and benefits administration systems.
MyMadison is the self-service one-stop shop for students, applicants, employees, instructors, advisors and graduates. Numerous features are available including pay advices, leave, student center, applicant center and class rolls. eID account management is also available here.
Serv-U is a service for the secure transfer of sensitive files to and from correspondents outside of the university.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
Support of room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, building security, safety and risk management, dining systems, point of sale, transportation, laundry, and parking systems.
Systems and technologies in support of clinical processes, including health record management, pharmaceutical data, medical appointment scheduling, and residency placements.
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.