Articles (12)

Applicant Questions When Activating their eID

This is a summary of new information on JMU eIDs and activation for applicants.

Applied to The Graduate School but did not receive an eID

General overview for graduates about eID activation, and the processing time of activation.

Attempting to Activate and Received “An Error Occurred"

This article covers the fix for applicants receiving an error message when trying to activate their account.

How Do I Change My Personal Email Address that I Applied With?

Learn what actions to take in order to update your applicant email.

How do I Know if My Account is Active as a Student

This article is to explain where to check if your account has transferred from an applicant to a student account.

How to Check Your Undergrad Application Status

Guidance for incoming students to check application status and see their pending status.

How to Reset my JMU eID Password as an Applicant

This article identifies the steps to take to change your password as an applicant.

How to Withdraw an Undergraduate Application

Provides general direction to proceed with the application withdrawal process.

I am Unable to Log into MyMadison

See how to resolve issues logging into MyMadison as an applicant.

I Have not Received an Activation Link

Learn why you have not received an Okta activation link as an applicant.

My Application Shows Incomplete

What to do and how to complete your application when the status is Incomplete.

Where to Find Financial Aid Awards

Find financial aid announcements within MyMadison.