Okta is James Madison University's Identity and Access Management tool as of Spring 2025. It replaced Duo for multi-factor authentication (MFA) and log-in.
This article will go over the process to accept Okta Verify push notifications on a wearable devices and the caveats therein.
This article will clear up some confusion around the Okta "remember me" button and some of the differences between Okta and the old Duo system.
This article will go over why, in some situations, the Okta authentication process doesn't work when signing into Outlook on mobile devices.
This article will go over why the Okta Verify system does not support SMS (Text message) authentication.