Articles (6)

Access to a Disabled Account

This article presents possible explanations for your disabled account and how you can reactivate it.

I am Unable to Sign into UREC's Website

This article outlines steps to resolve issues logging in to UREC's website.

I Cannot log into IT Service Portal

Learn why you are having issues logging into the JMU IT Service Portal.

Mobile ID Says Authorization has Exceeded

Learn how to resolve issues with your Mobile ID due to too many attempted sign-ins.

New Extended Access for Adjunct Faculty is Live Now

This article provides details on the new extended (365 day) access for adjunct and instructional faculty.

When is my JMU eID Disabled

Learn when your JMU eID account will be deactivated based on your exit from the University.