Categories (3)

Articles (9)

Approved JMU Software List

The software listed has been approved by JMU IT for faculty/staff use without further IT review or TSR submission.

Bluetooth Connectivity Intermittently Drops

Unstable Bluetooth Connection on a Windows Machine

Cannot Reset Password for Autolab

Autolab password issues can be resolved by clearing your cache.

Choosing Default Application Based On File Extension

This article will give the steps on how to set default applications for opening a specific file type.

Generative AI

Generative Artificial Intelligence (gAI) tools can generate text, images, or other data in response to questions or other input provided.

How do I log into ArcGIS Online?

How to sign into ArcGIS with JMU credentials.

How to Access Library Resources from Off-Campus

Instructions on How to Access Library Resources while Off-Campus.

Kognito Training Is Not Completing

This article outlines resources for Kognito support.

Recommended AntiVirus /Anti-Malware Software for Personally-Owned Computers

JMU Recommended software for Virus and Malware Protection.