Cannot Reset Password for Autolab

Overview

Autolab password issues can be resolved by clearing your cache.

Environment

Autolab

Troubleshooting/Resolution
  1. Clear browser cache
  2. Navigate to https://autolab.cs.jmu.edu/auth/users/sign_in
  3. Select Forgot your password?
  4. Use the email that you signed up with to receive password instructions.
Additional Information or Notes

For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

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