Articles (5)

Bitlocker Remediation for a Personally-Owned Device

When activating Microsoft Office 365 from JMU, there is an option during the installation and activation process that may have been overlooked and enrolled your computer into JMU Mobile Device Management policies, which has the potential to override your own preferences in Windows. This association must be removed before you can change some settings, and it should also be removed so that you retain full functionality of your device and access to your files in the future.

Computer Recommendations for Incoming Students

Find out where to look for computer recommendations.

Hardware Issues on Personally-Owned Device

Discover your hardware repair options for a personally-owned device.

Help with Personal Computers and Viruses

This article explains your available tech support for personally owned computers.

Setting up a Personal Windows Device

Learn how to initially set up a Windows device with your personal email.