Hardware Issues on Personally-Owned Device

The IT Help Desk does not offer repair services for personally-owned computers. Here are some options:

  • The MyMadison CyberZone Computer Service Center is an Apple Authorized and Dell Certified repair center.
    • Provide warranty repairs for personally-owned Apple and Dell computers.
    • Limited out-of-warranty repairs and software services for personally-owned Apple and Windows-based computers. 

Please contact them at 540-568-3989 or stop by the Madison CyberZone in the JMU Bookstore.

  • Contact your computer manufacturer directly or the store from which you purchased your computer from (it may be covered under your device warranty).
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