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Request a Re-Image

Instructions on how to request a Re-Image.

Lost or Stolen JMU-Owned Computing Device (computing device owned by the university (laptops, desktops, tablets, cell phones, IoT, printers...)

Hardware Issues on Personally-Owned Device

Discover your hardware repair options for a personally-owned device.

Issue with Printers in the Computing Labs

Provides information on who to contact for issues with Computer Lab printers.

How do Request an Equipment Service Number (ESN)

Cannot register my Mac computer