Hardware Issues on Personally-Owned Device

Summary

Discover your hardware repair options for a personally-owned device.

Body

Overview

Discover your hardware repair options for a personally-owned device.

Environment

Personal Devices

Troubleshooting/Resolution

The IT Help Desk does not offer repair services for personally-owned computers. Here are some options:

  • The MyMadison CyberZone Computer Service Center is an Apple Authorized and Dell Certified repair center.
    • Provide warranty repairs for personally-owned Apple and Dell computers.
    • Limited out-of-warranty repairs and software services for personally-owned Apple and Windows-based computers. 
  • Contact your computer manufacturer directly or the store from which you purchased your computer from (it may be covered under your device warranty).
Additional Information or Notes

Please contact the CyberZone at 540-568-3989 or stop by the Madison CyberZone in the JMU Bookstore.

Details

Details

Article ID: 20556
Created
Fri 9/5/25 12:43 PM
Modified
Thu 10/30/25 10:37 AM