What are the Okta Verify Requirements?

Overview

This article will go over what mobile devices are currently supported by the Okta Verify mobile app.

Environment

Okta Verify mobile app, Apple and Android mobile devices

Troubleshooting/Resolution

Okta Verify is a mobile app that provides multi-factor authentication (MFA) for your JMU account. Generally, the app will run on:

  • iOS or iPadOS versions released within the last two years
  • Android versions released within the last three years

Please visit Okta's website for currently supported platforms and specific version information.

If your device does not meet the requirements for Okta Verify, please see:

What is a Yubikey? Do I need one?

Additional Information or Notes

For additional questions you can contact the IT Help Desk at 540-568-3555 or at helpdesk@jmu.edu.