Overview
This article will go over what mobile devices are currently supported by the Okta Verify mobile app.
Environment
Okta Verify mobile app, Apple and Android mobile devices
Troubleshooting/Resolution
Okta Verify is a mobile app that provides multi-factor authentication (MFA) for your JMU account. Generally, the app will run on:
- iOS or iPadOS versions released within the last two years
- Android versions released within the last three years
Please visit Okta's website for currently supported platforms and specific version information.
If your device does not meet the requirements for Okta Verify, please see:
What is a Yubikey? Do I need one?
Additional Information or Notes
For additional questions you can contact the IT Help Desk at 540-568-3555 or at helpdesk@jmu.edu.