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If you are having issue with providing the Passcode to a Zoom Meeting through CRM (Salesforce), you can find out more here.

This article will show you how to authenticate to Zoom using SSO when presented with the sign in prompt as JMU faculty, staff, or students.   It also provides information for inviting external participants using passcode authentication to join meetings.

This article will go over what to do in the event you receive the specific 2216 error when attempting to log into Zoom.

This article describe what to do in the event that your microphone is not functioning during a video call.

This article will go over what to do in the event you cannot hear Zoom audio in meetings.

This article will describe what needs to be done to activate your JMU Zoom account.

This article will describe the steps to download and install the Zoom plug-in for Microsoft O365 Apps.

This article will explain how many participants you can have in one meeting and where to double-check the amount.

This article will explain how to enable live captioning in a Zoom meeting.

This article will explain why you may be experiencing Zoom meetings closing prematurely after 40 minutes.

This article will go over how to use Chrome's "Create QR Code for this Page" feature to create a QR code for a Zoom meeting.

This article will explain how to locate video recordings that you have made during past Zoom meetings.

This article will go over how to share your computer's audio in a Zoom meeting.

This article will explain the maximum amount of breakout rooms in a Zoom call.

This article will go over the process for setting up a recurring meeting in Zoom.