Need a Zoom Account

Overview

This article will describe what needs to be done to activate your JMU Zoom account.

Environment

Zoom Web Version, Zoom Client App

Troubleshooting/Resolution

To get started with Zoom as a JMU employee or instructor, you must activate your account in Zoom:

  1. Start at https://jmu-edu.zoom.us
  2. Select Sign In
  3. Use your JMU eID and password

Use the Zoom desktop application

  1. Open the Zoom application on your computer.  If you don't have Zoom, download it from https://zoom.us/download
  2. Select Sign In with SSO (log out if you don’t see that option)
  3. Enter jmu-edu as the domain name
  4. Select Continue and sign in with your JMU eID and password. Follow the instructions on the resulting page to download and use the Zoom application

Additional information about Zoom can be found on:

Additional Information or Notes

For additional questions you can contact the IT Help Desk at 540-568-3555 or at helpdesk@jmu.edu.

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