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- Knowledge Base
- Communication and Collaboration
- Microsoft 365
- Outlook
Learn how to resolve synchronization issues in Outlook.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
- @jmu (Faculty/Staff email)
Learn how to designate an email account to send a message from if you own multiple email accounts.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
- @dukes (Student email)
Please be aware of a recent scam targeting student refund accounts.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- MyMadison
- Student MyMadison
See how to resolve issues logging into MyMadison as an applicant.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- MyMadison
- Student MyMadison
Here is how to identify the type of hold you have on your account.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Accounts and Access
This article will help you understand the circumstances that could disable your account.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Accounts and Access
Learn when your JMU eID account will be deactivated based on your exit from the University.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Accounts and Access
This article is for if you would like to install software on your system that requires admin capabilities.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Accounts and Access
This article presents possible explanations for your disabled account and how you can reactivate it.
- Knowledge Base
- Teaching and Learning
- Polling and Surveys