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- Knowledge Base
- Communication and Collaboration
- Microsoft 365
A list of applications that have been blocked by Systems to disallow sign in using the @jmu or @dukes email addresses, and prevent the user from requesting access.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365
- Outlook
Learn how to resolve synchronization issues in Outlook.
- Knowledge Base
- Software
- Zoom
This article will describe what needs to be done to activate your JMU Zoom account.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
- @dukes (Student email)
Please be aware of a recent scam targeting student refund accounts.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Accounts and Access
This article provides details on the new extended (365 day) access for adjunct and instructional faculty.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Accounts and Access
This article presents possible explanations for your disabled account and how you can reactivate it.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Accounts and Access
Learn when your JMU eID account will be deactivated based on your exit from the University.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Accounts and Access
This article outlines the steps you need to take in order to recover your account after it has been compromised.
- Knowledge Base
- Students
- Applicants
See how to resolve issues logging into MyMadison as an applicant.