Articles (6)

Canvas Notifications Being Sent to Junk Mail

This article will go over how to create a rule to prevent Canvas emails from going into your junk/spam folder in Outlook.

Error 2216 trying to log into Zoom from Canvas link

This article will go over what to do in the event you receive the specific 2216 error when attempting to log into Zoom.

How to Change or Add an Email Account in Canvas

This article will go over how to add a contact email to your Canvas profile.

I Cannot Log into Canvas

This article will describe what to do in the event that you are unable to access Canvas.

Receiving "Your Connection not secure" When Going to JMU Sites

This article will go over potential fixes to the issue of older devices getting the "Your Connection not secure" error when trying to access JMU sites.

What is Anthology Ally?

This article will give a bit of information on what Anthology Ally is and where to get additional information.