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This article is designed to provide a troubleshooting process to correct a common cause of Direct Access failing to connect while remote from campus. Direct Access allows for an "on campus" experience and provides access on device to certain secured internal systems.
This article will walk you through disabling GlobalProtect during startup.
This article will go over the process of mapping/connecting to the JMU N: Drive while off-campus.
This article provides instructions on changing your password on a JMU-Owned Windows machine while located off-campus.
Learn how to access the N: Drive from off campus on a JMU owned device that has not been set up by Desktop Services.