How to View Student Transcripts (AAR) in CRM

Overview

How to view student transcripts (AAR) in CRM.

Environment

AAR in CRM 

Troubleshooting/Resolution

To locate the Transcript or AAR, toggle the Student Success timeline to Transcript:

 

 

Then, expand the student’s Academic Case, and it will be visible as an attachment:

 

Additional Information or Notes

For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

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