How to View Student Transcripts (AAR) in CRM

Summary

How to view student transcripts (AAR) in CRM.

Body

Overview

How to view student transcripts (AAR) in CRM.

Environment

AAR in CRM 

Troubleshooting/Resolution

To locate the Transcript or AAR, toggle the Student Success timeline to Transcript:

 

 

Then, expand the student’s Academic Case, and it will be visible as an attachment:

 

Additional Information or Notes

For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

Details

Details

Article ID: 20250
Created
Thu 9/4/25 3:22 PM
Modified
Tue 10/28/25 4:29 PM