IT-Telecom is the provider for all your communication needs, both wired and wireless. One of the services is the Office phone. Faculty and Staff have access to single-line phones or multi-line phones.
JMU faculty and staff
All services may be obtained through the Telecommunications Department.
Call (540) 568-6471 or send email to telecom@jmu.edu
For assistance, call (540) 568-6471 or send email to telecom@jmu.edu.
Single Line Basic How to Use Single Line Cortelco How to Use Cortelco 2730 How to Use Cortelco 8780 How to Use NEC DTERM How to Use NEC Series 400 How to Use Dialing Instructions
How do I change the name display and update telecom records? Contact telecom@jmu.edu. Include your department name, department org number, the first and last name of the new user.
How do I report trouble with a phone? Contact the JMU Telecom at 540-568-6471 or email at telecom@jmu.edu. Provide the subscriber name and phone number, building and room number where the phone is located. We will dispatch a technician to repair the phone within 24 hour period.
Are there phone instructions for my phone at my office location? Yes, contact Telecom at (540) 568-6471 or telecom@jmu.edu to determine which set of instructions you will need for the phone you are using.
New Phone Installation
Phone Moves
Voicemai