Overview
IT-Telecom is the provider for all your communication needs, both wired and wireless. One of the services is the Office phone. Faculty and Staff have access to single-line phones or multi-line phones.
Who can use this Service?
JMU faculty and staff
How can I get this Service?
All services may be obtained through the Telecommunications Department.
Call (540) 568-6471 or send email to telecom@jmu.edu
Where can I get Help/Support?
For assistance, call (540) 568-6471 or send email to telecom@jmu.edu.
Quick-start FAQ's
How do I change the name display and update telecom records?
Contact telecom@jmu.edu. Include your department name, department org number, the first and last name of the new user.
How do I report trouble with a phone?
Contact the JMU Telecom at 540-568-6471 or email at telecom@jmu.edu. Provide the subscriber name and phone number, building and room number where the phone is located. We will dispatch a technician to repair the phone within 24 hour period.
Are there phone instructions for my phone at my office location?
Yes, contact Telecom at (540) 568-6471 or telecom@jmu.edu to determine which set of instructions you will need for the phone you are using.