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Services or Offerings?
Conferencing and Telephones
  1. Services
  2. Communication and Collaboration
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
Workflow and Document Services
  1. Services
  2. Enterprise Applications
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.