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Purchasing New Software for Departmental Use
Knowledge Base
IT Professional Services
Request a Re-Image
Knowledge Base
Hardware
JMU Hardware Services
Instructions on how to request a Re-Image.
Help with Personal Computers and Viruses
Knowledge Base
Hardware
Personally Owned Devices
This article explains your available tech support for personally owned computers.
Who do I Contact for Qualtrics Support
Knowledge Base
Teaching and Learning
Polling and Surveys
QuestionPro Support
Knowledge Base
Teaching and Learning
Polling and Surveys
Error Message when trying to log in to QuestionPro
Knowledge Base
Teaching and Learning
Polling and Surveys
Cannot open file for an exported Qualtrics survey
Knowledge Base
Teaching and Learning
Polling and Surveys
There is No Sound During Zoom Meeting
Knowledge Base
Software
Zoom
Recommended AntiVirus /Anti-Malware Software for Personally-Owned Computers
Knowledge Base
Software
Software and Application Services
Do I Need to be Logged into My Device to Receive Updates
Knowledge Base
Software
Software and Application Services
How to Update to Windows 11 from Software Center
Knowledge Base
Software
Software and Application Services
Windows
Mac Update Says that it Failed
Knowledge Base
Software
Software and Application Services
Mac
How to Request Access to Adobe Sign
Knowledge Base
Software
Adobe