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This article is to outline major systems Direct Access will provide remote access to. If you are using a JMU-Owned Windows computer setup by Information Technology Desktop Services or from a department that uses an IT Desktop Service image, you can use the following systems when connected to the internet remotely.

This article is designed to provide a troubleshooting process to correct a common cause of Direct Access failing to connect while remote from campus. Direct Access allows for an "on campus" experience and provides access on device to certain secured internal systems.