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Software
Microsoft 365
Runtime Error 53 in Office 365
Runtime Error 53 in Office 365
Tags
Office
error
adobe
runtime
For
Microsoft Word
Close
Microsoft Word
At the top of your screen, click
Go
Select
Go to Folder
Navigate to:
~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word
Delete the
linkCreation.dotm
file
Reopen
Word and go to:
Tools
Addins
Uncheck and delete
the
linkCreation.dotm
add-in if it reappears
Close and reopen
Word to verify the issue is resolved
For
Microsoft Powerpoint
Close Microsoft Powerpoint
At the top of your screen, click
Go
Select
Go to Folder
Navigate to:
~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Powerpoint
Delete
the
SaveAsAdobePDF.ppam
file
Close and reopen
PowerPoint to verify the issue is resolved
For
Microsoft Excel
Close
Microsoft Excel
At the top of your screen, click
Go
Select
Go to Folder
Navigate to:
~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Excel
Delete
the
SaveAsAdobePDF.xml
file
Close and reopen
Excel to verify the issue is resolved
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