Overview
This article will explain the storage limits for the different groups of people at JMU.
Environment
OneDrive
Troubleshooting/Resolution
Employees/Affiliates:
	- JMU faculty and staff have 1TB and Affiliates have 100GB of JMU Microsoft OneDrive for Business storage while actively employed or affiliated (has an Affiliate status) with JMU.
 
	- All JMU faculty, staff, and affiliates lose access to OneDrive after the end of their contract with the University
 
	- To access your JMU OneDrive:
	
		- Open a web browser and log in to Microsoft Office using your full JMU email address (eID@jmu.edu).
 
		- Click the App Launcher (grid in the upper left) and choose OneDrive
 
		- You can view your remaining storage at the bottom of the left column
 
	
	 
	- To have a detailed view of your OneDrive Storage:
	
		- Click on Settings (gear icon) in top right corner of screen
 
		- Click OneDrive Settings
 
		- Click More Settings on the left column
 
		- Click on Storage Metrics under the Features and Storage heading
 
		- The list on the Storage Metrics page will show how much space each folder or file is using; the upper right corner shows how much total space is currently used
 
	
	 
Students:
	- JMU students have 100GB of JMU Microsoft OneDrive storage while they are actively enrolled students at JMU.
 
	- Students lose access to the JMU OneDrive upon departure or graduation.
 
	- Copy or save any OneDrive files that you wish to retain to your personal storage space of choice prior to leaving or graduating from JMU.
 
	- To access your JMU OneDrive:
	
		- Open a web browser and log in to Microsoft Office using your full JMU email address (eID@dukes.jmu.edu)
 
		- Click the App Launcher (grid in the upper left) and choose OneDrive
 
		- You can view your remaining storage at the bottom of the left column
 
	
	 
Additional Information or Notes
For additional questions you can contact the IT Help Desk at 540-568-3555 or at helpdesk@jmu.edu.