JMU OneDrive Storage Limit

Summary

This article will explain the storage limits for the different groups of people at JMU.

Body

Overview

This article will explain the storage limits for the different groups of people at JMU.

Environment

OneDrive

Troubleshooting/Resolution

Employees/Affiliates:

  • JMU faculty and staff have 1TB and Affiliates have 100GB of JMU Microsoft OneDrive for Business storage while actively employed or affiliated (has an Affiliate status) with JMU.
  • All JMU faculty, staff, and affiliates lose access to OneDrive after the end of their contract with the University
  • To access your JMU OneDrive:
    • Open a web browser and log in to Microsoft Office using your full JMU email address (eID@jmu.edu).
    • Click the App Launcher (grid in the upper left) and choose OneDrive
    • You can view your remaining storage at the bottom of the left column
  • To have a detailed view of your OneDrive Storage:
    • Click on Settings (gear icon) in top right corner of screen
    • Click OneDrive Settings
    • Click More Settings on the left column
    • Click on Storage Metrics under the Features and Storage heading
    • The list on the Storage Metrics page will show how much space each folder or file is using; the upper right corner shows how much total space is currently used

Students:

  • JMU students have 100GB of JMU Microsoft OneDrive storage while they are actively enrolled students at JMU.
  • Students lose access to the JMU OneDrive upon departure or graduation.
  • Copy or save any OneDrive files that you wish to retain to your personal storage space of choice prior to leaving or graduating from JMU.
  • To access your JMU OneDrive:
    • Open a web browser and log in to Microsoft Office using your full JMU email address (eID@dukes.jmu.edu)
    • Click the App Launcher (grid in the upper left) and choose OneDrive
    • You can view your remaining storage at the bottom of the left column
Additional Information or Notes

For additional questions you can contact the IT Help Desk at 540-568-3555 or at helpdesk@jmu.edu.

Details

Details

Article ID: 20346
Created
Fri 9/5/25 8:13 AM
Modified
Wed 10/22/25 1:18 PM