How to Request Guest Wireless Access

Overview

This article is to help clarify the process to request a Guest account creation for the JMU-Visitors network.

Environment

JMU-Visitors network

Troubleshooting/Resolution
  1. Open a browser to the Guest Access Management page. (Note: This site can only be accessed from a wired connection on campus).
  2. Log in with your eID and password.
  3. Insert the Name of the Guest requiring the wireless access.
    • If the request is for an Event, the Event name can be used in replace of a single name.
  4. Insert an email address where the Guest will receive the instructions on how to log into JMU-Visitors.
    • A phone number is not required unless you wish to have a text message of the registration sent to you.  If you desire a text (sms) message, ensure that the full number including the area code is provided.
    • International numbers will not receive the automated text message.
    • The Guest's carrier will also be required if using the text option.
  5. Select how long the Guest will require access to JMU-Visitors. The minimum is one (1) day to two (2) weeks.
  6. A Self-assigned Password will be created automatically. This will be emailed to the guest once the request has been submitted.
  7. Ensure that the Send Email option is checked and if required click the Send Text option.
  8. Select the Agreement option.
  9. Click Create.
Additional Information or Notes

For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

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