How can I Check the Warranty on my Apple Device

Overview

Find where to locate the warranty of your Mac computer.

Environment

Both personally owned and JMU owned Apple devices

Troubleshooting/Resolution

To determine the warranty status of your Apple device:

  1. Open a web browser to https://checkcoverage.apple.com/
  2. Type your device's serial number in the provided box and follow the instructions on the screen

(This page is actively used and can error often. If the page loads to a message stating "We'll be back," refreshing a couple of times may cause the page to load properly)

Additional Information or Notes

Note:  There is a button to click if you are not certain how to find your serial number

For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

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