How can I Check the Warranty on my Apple Device

Summary

Find where to locate the warranty of your Mac computer.

Body

Overview

Find where to locate the warranty of your Mac computer.

Environment

Both personally owned and JMU owned Apple devices

Troubleshooting/Resolution

To determine the warranty status of your Apple device:

  1. Open a web browser to https://checkcoverage.apple.com/
  2. Type your device's serial number in the provided box and follow the instructions on the screen

(This page is actively used and can error often. If the page loads to a message stating "We'll be back," refreshing a couple of times may cause the page to load properly)

Additional Information or Notes

Note:  There is a button to click if you are not certain how to find your serial number

For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

Details

Details

Article ID: 20432
Created
Fri 9/5/25 10:11 AM
Modified
Wed 5/20/26 11:08 AM