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Overview
Find where to locate the warranty of your Mac computer.
Environment
Both personally owned and JMU owned Apple devices
Troubleshooting/Resolution
To determine the warranty status of your Apple device:
- Open a web browser to https://checkcoverage.apple.com/
- Type your device's serial number in the provided box and follow the instructions on the screen
(This page is actively used and can error often. If the page loads to a message stating "We'll be back," refreshing a couple of times may cause the page to load properly)
Additional Information or Notes
Note: There is a button to click if you are not certain how to find your serial number
For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.