Overview
How to troubleshoot a signing into Mobility Print error.
Environment
Mobility Print
Troubleshooting/Resolution
If you get the error message "Your email (gwolf123@gmail.com) is not registered. Contact your system administrator if you believe this to be an error." when trying to sign into Mobility Print, you are typing in the incorrect password.
To reset your password use the steps here.
Additional Information or Notes
For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.