How to Access JMU Virtual Computer Labs

Overview

JMU Virtual Computer Labs provide remote access to academic software from virtually anywhere. Access to Virtual Computer Labs is not granted automatically. Students, faculty, and staff who require access must submit a request through the JMU Computing Labs Request Form. Once access has been approved and provisioned, Lab Services will provide instructions and the appropriate links for accessing the virtual lab environment.

Available virtual lab environments include:

  • General Purpose Lab – Includes commonly used academic software such as Microsoft Office, SPSS, Amos, SAS, Mathematica, and other instructional applications.
  • Business Applications Lab – Includes software commonly used in College of Business courses, such as Microsoft SQL Server, Microsoft Project, and Visual Studio.

Environment

Azure, JMU VPN.

Troubleshooting/Resolution

Requesting Access

  1. Submit a request through the JMU Computing Labs Request Form.
  2. Lab Services will review the request and provision access to the appropriate virtual lab environment.
  3. Once access has been granted, Lab Services will provide the required Azure Lab Services link and connection instructions.

Before You Begin

Authentication Requirements

  • JMU eID and password
  • Okta multi-factor authentication (MFA)

Network Requirements

If you experience issues accessing Azure Lab Services while off campus, connect to the JMU VPN before attempting to access the Azure portal.

For VPN setup instructions, refer to the JMU VPN documentation.


Accessing a Virtual Computer Lab

General Purpose Lab

Students who do not require College of Business software should use the General Purpose Lab whenever possible to help preserve Business Applications Lab resources for those who need them.

Business Applications Lab

The Business Applications Lab includes software commonly required for College of Business coursework and projects.

Connecting to Your Virtual Computer

  1. Open the Azure Lab Services link provided by Lab Services.
  2. Sign in using your JMU eID and password.
  3. Complete Okta MFA. 4. Power on your virtual machine.
  4. Connect using Remote Desktop.

First-Time Login

When connecting to a virtual computer for the first time:

  • Username: labpatron
  • You will be prompted to create a password.
  • Save your password, as it will be required each time you access your virtual computer.

Microsoft Project Licensing

Microsoft Project requires individual license activation.

Obtain a License Key

  1. Sign in to the Azure for Students portal using your JMU credentials.
  2. Select Software.
  3. Search for Project Professional.
  4. Select View Key.
  5. Copy the product key.
  6. Launch Microsoft Project in the virtual lab and enter the key when prompted.
Additional Information or Notes

Additional information and illustrated instructions can be found on the JMU Virtual Computer Lab web page.

For additional questions or if you need assistance, please contact Lab Services at 540-568-3374 or labservices@jmu.edu.

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