Articles (9)

Can't Sign into my JMU-Owned PC After Changing My Password While Off-Campus

Learn how to resolve issues signing into a JMU-Owned PC after changing your password while off-campus.

How to Change my eID Password on a JMU-Owned PC While Remote

This article provides instructions on changing your password on a JMU-Owned Windows machine while located off-campus.

How to Change Your JMU eID Password

Learn how to update your eID password in Okta.

How to Sync my Mac Password with my eID Password

Learn how to use Kerberos to update and sync password on a JMU-Owned Mac computer.

I Cannot Log In After a Recent Password Change

Learn how to unlock your account after a password change.

I Forgot My eID Password or My Password has Expired

This article will explain how to reset your password.

Password Issues Logging in to JMU MyChart

This article will explain how to resolve issues signing into JMU MyChart.

Password Managers to help safeguard and track passwords

This article suggests some password managers to help you keep track of your account passwords.

What are the eID Password Requirements?

This article provides a breakdown of password requirements for Okta.