Overview
Any JMU department, organization, or individual seeking to acquire technology systems or services is required to complete a Technology Solution Request (TSR) within the IT Service Portal. Additionally, a TSR must be submitted for the development or implementation of any new technology. See the Standard for Acquisition and Assessment of Technology for more information.
Departments should submit a TSR as soon as a technology need has been determined and allow for a minimum of four (4) weeks after IT has received the necessary documentation for the review process to be completed.
How can I get this Service?
The software listed below has been approved by JMU IT for faculty/staff use without further IT review or TSR submission. This list is not all-inclusive of every system/software that has been approved by IT, but is software that is commonly requested or used on campus. Faculty/Staff use of any software in the table below indicates agreement with the following requirements:
- Passwords should be unique to the system and comply with JMU IT's Password Standard, if not authenticating through a system using JMU Single-Sign-On (JMU credentials).
- Multifactor authentication (MFA) should be utilized if available.
- Procedures should be developed and followed to manage user accounts.
- No highly confidential information is processed/stored within the system, unless otherwise specified below.
- Comply with applicable laws, such as FERPA.
- Review the vendor’s terms and privacy statements to ensure full understanding.
- Notification must be provided to IT Security in the event of a suspected security incident or the receipt of a security related notice from the vendor.
A Technology Solution Request (TSR) must be submitted to IT for review and approval prior to using a software/service that is not listed below.