IT Training Course Offerings

Learn how to navigate JMU sites to find resources and information. Discover what courses are offered by IT Training, and get started on the path to gaining access to applications you need. Learn where to find articles to answer your most common questions and where to request help from Computing Support. This 90-minute training is recommended for all new employees and any employee who wants to improve their understanding of IT at JMU.

Prerequisites: none

Required for system access: none

AAPC credit: yes

Learn what you can do to be safer online. Everyday activities such as email and web browsing can put you at risk of attack. We'll discuss common attacks we've seen here at JMU and how to prevent them.

Prerequisites: none

Required for system access: none

AAPC credit: Module 5.17

Learn how to leverage the web to your advantage. What is your online footprint and how can you protect it? How does a webpage get from a server to your computer? What is a cookie and why does it matter? What are some shortcuts that you can use online? All of this and more is covered in this 90-minute session. 

Prerequisites: none

Required for system access: none

AAPC credit: Module 5.8

Use Windows 11 to quickly and easily access files, applications, information and accessories. Utilize the Start menu and learn shortcuts for doing routine tasks. Learn how to personalize your desktop.

Prerequisites: none

Required for system access: none

AAPC credit: yes

Learn how to navigate the Outlook desktop client, compose messages, organize email, manage your calendar, and more. This 3-hour course will provide you with the tools you need to communicate effectively through email and manage your schedule with Outlook's powerful calendar tools. 

Prerequisites: none

Required for system access: none

AAPC credit: Modules 5.1 and 5.2

Email is a huge part of our daily routine. In this 2-hour course, you'll learn how to use advanced Outlook functionality including Quick Parts, conditional formatting and rules. Several tools will be covered that will enable you to get the most out of Outlook for productivity and organization.

Prerequisites: IT295 Outlook: Email and Calendar

Required for system access: none

AAPC credit: yes, advanced credit

Learn how to complete the basic steps used to process orders through the online procurement tool for Virginia (eVA). This class is taught using the state's new eVA platform, launched November 2022. Everyone who uses eVA needs to take this workshop. This course will cover how to enter orders from different types of vendors and what the best practices are for choosing a vendor in eVA. The Request for eVA Access and the eVA Acceptable Use Acknowledgement Forms must be submitted prior to access being granted.

Prerequisites: IT295 Outlook: Email and Calendar

Required for system access: eVA

AAPC credit: none

AiM Motor Pool satisfies the training requirement for access to the IS Application. Practice creation of requests in the AiM system, then use functions in AiM to search for an existing request and to create a query for your use. In the AiM Application you can copy a request done in the past and simply add rates and user defined details. Prior to attending or at the completion of the 90 minute training, submit your request for access to AiM Motor Pool (training and access request are separate from AiM Work Orders).

Prerequisites: none

Required for system access: AiM

AAPC credit: Module 5.5

This course is an Open Lab for those that have been through Cascade Essentials Training, it is hosted online, by members of the web development team dealing with questions regarding your specific site in Cascade.

Prerequisites: none

Required for system access: none

AAPC credit: Module none

An overview of the essential parts of the Cascade system and a basic technical training for Cascade that will show users how to edit different content types in Cascade and expose them to the basic fundamentals of using Cascade to publish their website.

Prerequisites: IT584 Intro to Cascade

Required for system access: Cascade

AAPC credit: none

An overview of the Finance system. Topics include locating vendor and chartfield information. Generating the Monthly Detail, Summary Financial Report and nVision reports. The IIS Access Request form and training must be completed before access to the system is granted. This training is required to gain access to the Finance system.

Prerequisites: none

Required for system access: Finance

AAPC credit: none

Reading and understanding the Reports generated in the Finance system. Steps to running queries. Must be able to run reports with little assistance. Access to the live system (production) is required.

Prerequisites: IT610 Finance: Overview, Finance System Access

Required for system access: none

AAPC credit: none

This course provides instruction and hands-on practice on the electronic budget revision process.

Prerequisites: IT610 Finance: Overview

Required for system access: Finance: Budget Revisions

AAPC credit: none

Required training that will show you how the ePAR is used to initiate most personnel actions. This class provides an overview of the ePAR and how to complete and submit one.  We will also discuss the effects of the ACA ( affordable care act) on hiring PT ( 1500 hour) employees. This training is required to gain access to the ePAR system.

Prerequisites: Access to HRMS

Required for system access: ePAR

AAPC credit: none

Instructions on entering course schedule and managing the classroom enrollment. Generating class rosters. Granting access to classes using permission numbers.

Prerequisites: none

Required for system access: Student Administration (SA): Class Schedule

AAPC credit: none

This course will cover viewing student data in the Student Administration (SA) system. Topics include viewing schedules, transcripts, grades, degree completion reports, and more.

Prerequisites: none

Required for system access: Student Administration (SA)

AAPC credit: none

This training will cover how to setup your availability, meet with students who do not have access to MyMadison Connect, view student records, close appointments, connect Outlook to the CRM and create, assign and close cases.

Prerequisites: none

Required for system access: none

AAPC credit: none

This training will cover how to chat with team members, create and manage team channels, and hold audio and video meetings. We will also learn to create and manage collaborative documents. Explore using apps to add functionality to your teams.

Prerequisites: none

Required for system access: none

AAPC credit: yes

Take your knowledge of Teams to the next level as we explore a variety of applications in the Microsoft ecosystem including MS Planner, Loop components, Forms and the Approvals app.  A key feature of this course is developing your understanding of the integrations between these apps and MS Teams.

Prerequisites: IT711 Microsoft Teams Overview

Required for system access: none

AAPC credit: none

Learn to create each of the three channel types in Teams (standard, private, shared); create folders, add and edit files. Work with both OneDrive and Teams to share documents and move documents between these cloud storage spaces.

Prerequisites: none

Required for system access: none

AAPC credit: none

Learn how to run queries in the HR and Finance systems. View the training here.

Prerequisites: none

Required for system access: HRMS queries, Finance System queries

AAPC credit: none

This course is offered through LinkedIn Learning as an asynchronous training. This training will cover basic screen features and navigation, and include adding a document, an item to the calendar, editing and proofing documents, alerts, team discussion, and links. A look at how to open and complete an assigned workflow will be covered.

View the training here. You will need to log into LinkedIn Learning with your JMU eID and password. Once finished, please generate your completion certificate and send it to ittraining@jmu.edu to update your records. Please allow 1-2 business days for processing. For trouble logging into LinkedIn Learning, please contact JMU Libraries at (540) 568-6150.

Prerequisites: none

Required for system access: none

AAPC credit: none

Using content from LinkedIn Learning, this online course will cover the essential tools needed to start getting the most out of Excel. Learn how to create and navigate workbooks, modify data, and use functions to perform calculations. This course satisfies the Excel Basic requirement for AACP.

View the training here. You will need to log into LinkedIn Learning with your JMU eID and password. Once finished, please generate your completion certificate and send it to ittraining@jmu.edu to update your records. Please allow 1-2 business days for processing. For trouble logging into LinkedIn Learning, please contact JMU Libraries at (540) 568-6150.

Prerequisites: none

Required for system access: none

AAPC credit: yes

Using content from LinkedIn Learning, this online course will cover the essential tools needed to start getting the most out of PowerPoint. Learn how to create and navigate presentations, create and format slides, and use tools to help deliver your presentation. This course satisfies the PowerPoint Basic requirement for AACP.

View the training here. You will need to log into LinkedIn Learning with your JMU eID and password. Once finished, please generate your completion certificate and send it to ittraining@jmu.edu to update your records. Please allow 1-2 business days for processing. For trouble logging into LinkedIn Learning, please contact JMU Libraries at (540) 568-6150.

Prerequisites: none

Required for system access: none

AAPC credit: yes

This online course will cover the essential tools needed to start getting the most out of Word. Learn how to create and navigate documents, format and manage large documents, and more. This course satisfies the Word Basic and Intermediate requirements for AACP.

View the training here. You will need to log into LinkedIn Learning with your JMU eID and password. Once finished, please generate your completion certificate and send it to ittraining@jmu.edu to update your records. Please allow 1-2 business days for processing. For trouble logging into LinkedIn Learning, please contact JMU Libraries at (540) 568-6150.

Prerequisites: none

Required for system access: none

AAPC credit: yes

AiM Work Orders satisfies the training requirement for access to the Work Order application. View the training here. Learn how to enter a new work request through the elearning course. Individuals are also provided a direct link to the Work Order Virtual Reference Guide (VRG), an online resource that shows how to print and search for existing requests, and provides answers to several other frequently asked questions. The VRG includes a recap of how to enter a new request, along with printable resources, including information on how to request a key from the Lockshop. 

Prerequisites: none

Required for system access: AiM

AAPC credit: yes

See how to request a LISTSERV list, and how to create your password to access LISTSERV. View the training here. Learn how to add and delete subscribers individually and in bulk. Search your list for specific users by name. Complete the survey at the end of the eLearning to have this course appear on your training record, will take 1-2 business days to process.

Prerequisites: none

Required for system access: LISTSERV

AAPC credit: Module 5.3

This eLearning reviews the basics of using Cascade, the web-page manager for JMU websites. It is required before taking IT585 Cascade Essentials. View the training here.

Prerequisites: none

Required for system access: Cascade

AAPC credit: none

An overview of the systems and departments involved in financial management at JMU, created primarily for the AACP participants. View the training here.

Prerequisites: none

Required for system access: none

AAPC credit: yes

Learn how to review employee profiles including job data and leave information and run a personnel expenditures report. This system is used primarily by those needing to track PAR forms and leave information. View the training here.

Budget authority and supervisor's signature required for access. The IIS Access Control Form should be completed and submitted before training. 

Prerequisites: none

Required for system access: HRMS

AAPC credit: Module 5.0

JMU Time Entry trains departmental staff how to enter payroll data for wage and student employees in the Human Resources Management System (HRMS). View the training here. Training is required for employees who serve as enterers only and employees who serve as enterers and approvers.

Prerequisites: none

Required for system access: HRMS

AAPC credit: none

This eLearning will cover the basics of the Student Administration (SA) system and is a prerequisite for all other SA classes. Employees needing to have access to SA will need to take this class as part of the requirement for access to the Student Records. View the training here.

Prerequisites: none

Required for system access: Student Administration (SA)

AAPC credit: yes

This eLearning will cover the basics of FERPA and provides interactive opportunities for users to walk through real life FERPA scenarios. View the training here.

Prerequisites: none

Required for system access: Student Administration (SA)

AAPC credit: none