Overview
This service request form is available for faculty and staff within the Department of Chemistry and Physics. Technical support is provided for departmental computers, software, printers, research and laboratory systems, file shares, and other technology-related services.
For urgent or time-sensitive issues, please contact:
- Tim Mullins
- Email/Teams: wfpwvs@jmu.edu
- Office Phone: 540-568-1651
- Office Location: PCB 1120
General technology questions may also be directed to the IT Help Desk or the Libraries Innovation and Design Desk.
Services Provided
- Faculty and staff desktop and laptop support
- Software installation and troubleshooting
- Printer and peripheral support
- Research and lab computing support
- Network and connectivity troubleshooting
- Classroom technology support for non-AV systems
- File share access and permissions management
- Deep Freeze support and maintenance
- Departmental software license manager support
- Technology consultation and coordination with central IT services
How can I get this Service?
Submit a service request ticket using this form and include as much detail as possible regarding the issue or request. Requests are reviewed and responded to as quickly as possible.
For urgent issues or immediate assistance, please contact Tim Mullins directly.